Ratings Explained

ACCOMMODATION TYPES

HOTEL – Has a minimum of 6 bedrooms which have en-suite or have private bathrooms.

B&B – Accommodation in a private house for up to six paying guests.

GUEST HOUSE – Guest accommodation for more than six paying guests with the owner and staff providing additional services (e.g. dinner).

FARMHOUSE B&B OR GUEST HOUSE – Accommodation on a working farm.

INN – Fully licensed property where the bar is open to non-residents and food available during the evenings.

RESTAURANT WITH ROOMS – Maximum of 12 bedrooms

GUEST ACCOMMODATION – Any property that meets the minimum entry requirement can use this general category.

STAR RATINGS HOTELS

1 STAR – Friendly staff that provide an informal, competent service. Most of the rooms are en-suite and there is a breakfast area serving breakfasts daily and dinner most evenings.

2 STARS – All bedrooms are en-suite or have private facilities. There is a dining area serving breakfasts and dinner most evenings.

3 STARS – The staff are professional and smartly dressed. All rooms have en-suites and the restaurant and dining room is open to both residents and non-residents.

4 STARS – holds an excellent standard throughout with professional, uniformed staff, well appointed public areas. There is a restaurant or dining room open to residents and non-residents and lunch is available in a designated eating area.

5 STARS – exceptional luxurious accommodation with public areas. The hotel offers a great deal of luxury with a range of facilities and multilingual services. Guests are greeted at the hotel entrance and there is a high quality menu and wine list.

GUEST ACCOMMODATION

1 STAR – Minimum requirements required for maintenance, hospitality, cleanliness, services and facilities. Cooked or continental breakfast serviced in an eating area or bedroom only.

2 STARS – Friendly service, well maintained rooms and beds with breakfast prepared with a good level of care.

3 STARS – A friendly welcome, well presented bedrooms and furniture. A choice of quality, freshly cooked breakfasts.

4 STARS – A more personalised service where at least half of the bedrooms have en-suite or private bathrooms. High quality furniture and beds. Breakfast offers a greater choice where fresh ingredients are used and presented with a high level of care.

5 STARS – All bedrooms have en-suite or private bathrooms and offer excellent décor and furnishings. High quality breakfasts including fresh local produce, specials and home-made products.

GOLD AND SILVER AWARDS

Many establishments on Bed and Breakfast Direct hold Silver and Gold awards.

Silver - this award recognises high quality in all areas of the business, with very good levels of customer care.

Gold - properties achieving a Gold award will demonstrate exceptional levels of quality, comfort, cleanliness, hospitality and attentive service.

Bed and Breakfast Direct features a number of establishments who have no stars. This is because they prefer to remain independent.

For more information on tourist ratings you can http://www.theaa.com and http://www.qualityintourism.com



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